We want your online buying experience at Bob to be simple and enjoyable. If you require further information or guidance at anytime, please do not hesitate to contact us by phone or email. You will see our phone number and email address displayed throughout the site. Alternatively simply click here to link to our Contact Us page.

The horizontal navigation bar displayed across the top of every page divides the site into a series of departments under which we offer a selection of gifts. Simply clicking the department that interests you will take you to a page of pictures, product descriptions and prices for the products available under this selection.

Some products will be displayed in more than one department because of their wide appeal. At certain times of the year new and sale products will be added and promoted on the site.

Each product can be individually selected or "clicked" to display its description and price. It is from here that you can select to buy one or more of the items on view. Once selected the item will be added to your "shopping basket" You can then move onto another product and repeat the process until you have chosen everything you want to buy.

During your purchase selection your "shopping basket" will have been updated, which you will be able to view to check which items have been selected and the total cost.

We make every effort to despatch your order as quickly as possible.  As soon as your order is despatched you will receive an email confirmation. Delivery outside the UK including Eire and the Channel Islands may cost more.

Once you are happy with your order simply "confirm your order" to move to the payment stage. A delivery address can be given at this stage if this is different to your normal or correspondence address.

Additional information is available in our Terms and Conditions which are also available to view on the site